Start with the operator’s work
Define what people monitor, decide, and control during a shift.
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XL AV starts with the operating workflow: who uses the room, which information they need together, and how they respond to a change. Facilities monitoring, security operations, network operations, and coordination rooms can have very different source and control requirements.
We identify routine tasks, escalation scenarios, shift handovers, and collaboration needs. The design distinguishes information shown to the whole team from material needed only at an individual workstation. Example dashboards and real operating scenarios help establish the layout.